Porter Hotel Retreats - Privacy policy

Privacy Policy for Retreat Hotel

At Porter Hotel, we are committed to safeguarding the privacy of our guests. This Privacy Policy outlines the information we collect, how we use it, and the choices you have concerning your personal information.

1. INFORMATION WE COLLECT:

We may collect and process the following personal information:

• Contact details (name, address, email, phone number)
• Booking information (arrival and departure dates, room preferences)
• Payment details (credit card information)
• Special requests or dietary restrictions
• Other information relevant to customer surveys and/or offers

2. HOW WE USE YOUR INFORMATION:

We use the collected information for the following purposes:

• To process and manage your reservation
• To communicate with you regarding your stay
• For internal record-keeping
• To improve our products and services
• To send promotional emails about special offers or other information we think you may find interesting, using the email address you have provided
• To customize the website according to your interests

3. SECURITY:

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

4. SHARING YOUR INFORMATION:

We do not sell, lease, or distribute your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us that you wish this to happen.

5. COOKIES:

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

6. YOUR RIGHTS:

You may choose to restrict the collection or use of your personal information. If you have previously agreed